17 Nov

Supporter Ledige Stillinger på Configit København

Stilling
Supporter
Selskab
Configit
Beliggenhed
København D84
Er åbningsdato
17 Nov, 2018 30+ days ago

Configit København presserende behov efter position for Supporter. Læs denne jobannonce grundigt før ansøger om jobbet. Der er nogle kvalifikationer, erfaringer og kvalifikationsbehov, at arbejdsgiverne kræver. Er din karriere historie passer disse krav? Sørg for at du forstår den rolle, du søger, og at det er egnet til dine evner og kvalifikationer.

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Supporter Ledige Stillinger på Configit København Detaljer Job:

We are extending our IT Team and therefore seeking a new IT Supporter who will join the IT Team in developing the IT organization in meeting the requirements of being a global organization and preparing us for further growth.

The main task of the IT Supporter is to support and consolidate the development of the IT structure and organization managed by the Global IT Manager. In this process the objective is to make sure that Configit IT is aligned with ISO 27001 standards and GDPR requirements.

The IT Supporter will be responsible for the day-to-day IT helpdesk function, user management, and hardware management. At the same time, you and the team will be responsible for providing next-level IT support with focus on internal process optimization, and documentation to be aligned with internal and external requirements. You will also have a role in ensuring the security of our IT infrastructure and making sure that daily tasks are in alignment with ITIL standards.

What you’ll do

  • Participate in aligning Configit IT with ISO 27001 and GDPR requirements
  • Monitor the day-to-day helpdesk function with both drop-in request and request in Zendesk
  • Identify and problem solve security and day-to-day corporate IT issues across departments and systems
  • Responsible for user management in Microsoft Azure AD
  • Responsible for hardware management including management of IT material, set-up of equipment for new employees and hardware review
  • IT supplier management including invoice management and purchase of new hardware
  • In all tasks focus on continuous process optimization and ensuring alignment with IT policy and sufficient process descriptions and documentation of relevant IT procedures.

We expect that you

We expect you to have experience from a helpdesk function in a bigger private company or from a public organization working with ITIL standards, and it will be an advantage if you have ITIL and Microsoft MCP certifications. Furthermore, we see the successful candidate being able to tick the following competencies and experience:

  • Extensive experience working with management of Microsoft AD and/or Azure AD
  • Strong technical understanding and flair for IT equipment and systems
  • Ability to understand complex technical concepts and effectively communicate them to a technical as well as non-technical audience
  • Solid internal customer understanding and service minded approach
  • Structured and detail oriented
  • Working independent with the ability of taking on responsibility of decisions
  • Pragmatic in problem solving, but keeping the long-term perspective on optimizing
  • Speak and write English fluently.

What we offer

A unique opportunity in a dynamic, ambitious and international environment where;

  • We work with complex and challenging products which redefine what companies are capable of
  • We believe in a healthy work-life balance, a trademark of the Danish culture
  • We work closely together across all disciplines
  • We believe in knowledge sharing and continued learning
  • We socialize together, gathering around sports, board games, music and more
  • We are engaged and passionately work closely together across all disciplines
  • We cherish an informal and open culture where the customers are in focus.

Application

Please send your application (in English) using the "Apply for position"-button to the right. Here you can upload your Résumé, Cover Letter and other documents (diploma, recommendations, portfolio etc.)

Application deadline is the 2nd December and interviews are planned for the 5th-7th December.

About Configit

Configit is an international software vendor – headquartered in Copenhagen, Denmark – that offers third generation configuration solutions to companies with product configuration needs. Configit configurators are used for exploring the variance in product development, as sales configurators, and for maintenance, service and overhaul of complex products.

Configit’s core technology is based on research in formal verification and constraint solving. All Configit products are based on the patented Virtual Tabulation technology.

Configit customers include ABB, Jaguar Land Rover, John Deere, Grundfos, Vestas, Siemens, Danfoss amongst others. Please visit our website www.configit.com for further information.

Please visit our website www.configit.com for further information.

About Configit

Headquartered in Copenhagen, Configit is an international software vendor. Configit develops and sells Configuration Lifecycle Management (CLM) and Configure-Price-Quote CPQ software based on the most advanced configuration technology in the market. Our configurators are used for exploring the variance in product development, as sales configurators, and for maintenance, service and overhaul of complex configurable products, such as automotive, windmills and industrial machines.

Configit’s core technology is based on research in formal verification and constraint solving. All Configit products are based on the patented configuration technology Virtual Tabulation™.

Configit customers include ABB, Jaguar Land Rover, John Deere, Grundfos, Vestas, Siemens, Danfoss amongst others. Please visit our website www.configit.com for further information.


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